Turning Voice Commands On/Off on the Sennheiser Presence

Updated by on Mar 1, 2024

Sennheiser Presence Bluetooth headset with voice commands

Voice prompts are the commands from the headset that let you know certain information (ie: "phone 1 connected" or "3 hours of battery left", etc). Voice prompts are enabled as the default factory setting.


If you want to turn the voice prompts off please follow these steps:

  • Turn the Presence on but make sure it's not actively paired to anything (ie: have the cell phone Bluetooth turned off)
  • Press and hold both volume buttons until you hear 4 chimes and now voice prompts are disabled

Note: To turn voice prompts back on repeat steps 1 and 2.



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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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