Sennheiser Presence Usage

Please note that the Sennheiser Presence has been discontinued

How to Charge Your Headset

1. Connect the USB charging cable into the car charger included in the box, into a computer via USB port, or into a wall charger with a USB outlet
2. Charge 35mins for 5hrs of talk time / 1hr 20mins for 10hrs of talk time

How will I know it’s charged?

While connected to the charging cable, the lights will guide you!

• 1x flashing red light – less than 1hr of talk time
• 1x flashing blue light – 1-2hrs of talk time
• 2x flashing blue light – 2-4hrs of talk time
• 3x flashing blue light – 4-10hrs of talk time
• Solid blue light – 100%

When wearing the headset, it will verbally tell you!

• Click the power button on the headset and voila! A female voice will tell you! “Between 4 and 8 hours talk time” etc.

How to Pair Your Headset

Note: When putting headset in pairing mode, it cannot be plugged into its charger!

1. Activate the Bluetooth function on your phone and set it to scan for a new device
2. Push and hold the on/off button on the headset while sliding the microphone out (powering on the headset)
3. The headset will say “Pairing” and you'll see a red and blue blinking light on the headset
4. Select “Presence” on your phone's list of Bluetooth devices
5. When paired the headset will say “Pairing successful” and your phone will show it as paired

How to Use Your Headset

• Power on by pulling the silver microphone away from the black body.
• Accept a call by clicking the MFB (mulitfunction button)
• End a call by clicking the MFB
• Reject a call by holding the MFB for 1 second (also works for rejecting call waiting)
• Redial by double clicking the MFB
• Place call on hold by double clicking the MFB while on active call
• Answer call waiting by double clicking the MFB while on active call
• Mute by pressing both volume control buttons at the same time
• Switch from Headset to Phone Hold MFB for 1 second until you hear a beep in your ear.

Change Volume Control Assignments

1. Hold both volume control buttons at the same time, for 2 seconds.
2. When successful it will beep twice and say “Swap volume keys”
3. This will allow you to click UP on the volume toggle to raise the volume if you hear your headset on the left

Sonya

July 08, 2024

All of a sudden, I can no longer charge my Sennheiser Presence! Ear piece. It is only 6 months old! Helppppp

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Headset Answers replied:
If the headset won’t connect to its charger, we’d recommend reaching out to the seller for a replacement or contacting Sennheiser at 1-877-736-6434. Hopefully, they can get you a working headset!