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Here is our list of softphones with call control with Plantronics wireless and corded USB headsets.
Notes:
Manufacturer |
Softphone |
Version # |
Plantronics hub required? |
8x8 |
Virtual Office Desktop |
v3.8 or higher |
No |
Alcatel-Lucent Enterprise |
OpenTouch Connection |
v2.0 and v2.1 |
Yes |
Alcatel-Lucent Enterprise |
Rainbow Desktop clients |
v1.35.5 and up |
No |
Alcatel-Lucent Enterprise |
IP Desktop Softphone |
v11.0.60 and up |
Yes |
Alcatel-Lucent Enterprise |
My Instant Communicator |
v6.5 and up |
Yes |
Alcatel-Lucent Enterprise |
OpenTouch Conversation |
v2.2 and up |
Yes |
Alcatel-Lucent Enterprise |
Pimphony |
6.3 an dup |
Yes |
Altigen |
MaxCS |
v8.5 |
Yes |
Amazon |
Connect |
Yes |
|
Amazon |
Chime |
No |
|
Avaya |
One-X Communicator (MAC) |
v2.0.2.3 |
Yes |
Avaya |
Communicator |
v.2.1.4.84 |
Yes |
Avaya |
Communicator for MS Lync |
v6.4.0.9 |
Yes |
Avaya |
Desktop Aura Agent |
v7.0 |
Yes |
Avaya |
Equinox |
(PC)v3.5.5.113.24 (mac)v3.5.5.112.18 |
Yes |
Avaya |
One-X Agent |
v2.5.12.0 |
Yes |
Avaya |
One-x Attendant |
v4.0 SP6 |
No |
Avaya |
One-X Communicator (PC) |
R6.2 SP13 (6.2.13.2) |
Yes |
Avaya |
One-X Workplace |
3.7.4.22.1 |
Yes |
BroadSoft |
UC One Communicator |
v22.3.1.193 |
Yes |
Caseris |
Caesar |
No |
|
Cisco |
IP Communicator (CIPC) |
v8.6.6 and up |
No |
Cisco |
Jabber |
12.5 |
Yes |
Cisco |
Unified Personal Communicator |
v8.6.4 |
Yes |
Cisco |
WebEx Meeting |
No |
|
Counterpath |
Bria |
v4.5 |
Yes |
Dialpad |
Native Apps |
v0.25.1 and up or v14.7.4 and up |
Yes |
Esna |
iLink for Cisco Jabber |
v10.1.15.1429 and up |
No |
Estos |
ProCall |
No |
|
Five9 |
Virtual Contact Center |
v8.5 |
No |
Fuze |
Desktop |
v4.8.0 and up |
No |
Genesys |
Workspace Desktop Edition |
v8.5.126.07 |
Yes |
Genesys |
Workspace Web Edition |
v8.5.401.05 |
Yes |
Genesys |
PureCloud |
PC: Chrome/Firefox mac: Same, or Safari |
Yes |
GlobalIPTEL |
Juggler |
No |
|
Huawei |
eSpace |
No |
|
Joher |
Voice Operator Panel |
v2.28 |
No |
MetaSwitch |
Accession Communicator |
v2.28 |
No |
Microsoft |
Lync 2015 |
v15.0.5127.1000 |
Yes |
Microsoft |
Office Communicator |
R2 3.5 (3.5.6907.2168) |
Yes |
Microsoft |
Skype for Buysiness 2016 |
v16.4834.1000 |
Yes |
Microsoft |
Teams |
Yes |
|
Mitel |
BlueStar for PC |
v3.0.1876.0 |
Yes |
Mitel |
Connect 2017 |
Yes |
|
Mitel |
MiCloud Telepo for Desktop |
v4.5 and up |
No |
Mitel |
MiCollab Desktop Client |
v8.1 and up |
Yes |
Mitel |
MiCollab Web Client for Chrome/Firefox |
v8.1 and up |
Yes |
Mitel |
MiVoice 2380 |
v3.5.4.0 |
Yes |
Mitel |
MiVoice Business Console |
v8.0 |
No |
NEC |
Univerge 3C |
v8.7.1 |
Yes |
NEC |
Univerge SP350 |
v6.11.0.0 and v6.10.0.0 |
Yes |
Nfon |
Softphone |
No |
|
RingCentral |
Office |
v9.4 and up |
Yes |
SAP |
Contact Center (formerly BCM) |
v7 |
No |
Shoretel |
Communicator |
v14.2 |
Yes |
STARFACE |
Client |
v6.4.3 and up |
Yes |
Swyx |
SwyxIt! |
v10.40.2694 and v11.10.1.0 |
Yes |
Telavox |
Desktop |
No |
|
Telepo |
BCS |
No |
|
Unify |
Circuit Desktop Client |
v1.1.8505 and up |
Yes |
Unify |
Circuit Web Client for Chrome/Firefox |
v1.18505 and up |
Yes |
Unify |
OpenScape Desktop Client Personal Edition |
v7 R1.47.23 and up |
Yes |
Unify |
OpenScape Fusion for Office |
v1 R6.46.36 |
Yes |
Wilidix |
WMS |
v3.80.31106.05 |
No |
Zoiper |
Zoiper |
3.80.3110 |
No |
Zoom |
Meetings |
v4.4.6 and up |
Yes |
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?