Is your headset working with everything but Zoom? You checked all the basics in the audio settings, but everything seems to be nominal. Here's something else you can try:
Click on your profile picture in the top right --> Settings --> Audio --> Advanced
Once in there, find the "Signal Processing by Window Audio Device Drivers" and set it to "Off". Once you are done, hit the 'X' in the top right corner of the screen, and make test call to see if your headest is now working with Zoom!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?