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EHS36 Reset - Leitner Premium Headsets

Updated by Kamika Royal on Oct 31, 2024

Yealink EHS36 adapter for Leitner wireless headsets

If you have noticed your Leitner won't answer your Yealink phone anymore, maybe the EHS36 cable just needs to be reset. We got your instructions for that right here!

Resetting the Yealink EHS36
  1. Disconnect the power cable
  2. Disconnect the TEL jack from the base, 2nd jack from the right
  3. Disconnect the AUX jack from the base, this is the largest jack in the middle
  4. Disconnect the HEADSET jack from the telephone
  5. Remove plug that is in the EXT or EHS port in back of phone
  6. Now, reverse the process above to plug it back in (go from steps 5 to 1), plugging the power in last. Plug the following back in, in this order:
    1. EXT Port
    2. Headset jack in phone
    3. Aux (Red) jack in headset base
    4. Leitner connector cord (Green) jack in headset base
    5. Power

This should work most of the time for a Leitner headst + EHS36 reset!

Still need help? Give us a call at 1-800-432-3738.

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This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?