Headsets.com Busy Light Setup Instructions

Updated by Kamika Royal on Jul 19, 2024

This item has been discontinued!

Click here for instructions for setting up the newer Busy Buddy light

The busy light is a universal online indicator to alert others when you are on a call by a red light that pulsates. Whenever you or your caller speak, the light will pulsate; when there is dead air the light will be off. The light is activated by sounds such as voice, breath, loud noise, or even telephone line noise.


Headsets.com busy light and cords all together

Contents in the box:

(A) DC Power Adapter

(B) Busy Light

(C) 2-sided adhesive for Busy Light

(D) Executive 2 Splitter Box

(E) 18” Black RJ9 Telephone Cord


Compatibility:

The busy light works with most systems due to the basic RJ9 connection on the connector box (pictured below). This includes anything from the Executive Pro, GN Netcom, and Plantronics including Polaris headsets.

NOTE- Busy Light is not compatible with certain EHS hook switch setups like CISCO


Basic setup for a headset system and phone:

Headsets.com busy light connected to Sennheiser OfficeRunner

(This applies to corded, wireless w/ lifter, wireless w/ EHS & wireless)

  1. On the front of the Executive 2 Splitter (D) locate the two phone jacks (RJ9). Plug one end of the black telephone cord (E) into the jack on the box, and plug the other end into the handset or headset jack on the telephone base
  2. Plug the connector cord that would normally connect the headset to the telephone from the headset base (RJ9) into the remaining jack on the Executive 2 Splitter Box (D)
  3. Plug the Busy Light (B) into the jack labeled “Lamp” on the back of the Executive 2 Splitter Box (D)
  4. Plug the DC Power Adapter (A) into the jack label 6VDC on the back of the Executive 2 Splitter (D) and the other end into the wall outlet

Time for a new headset?

Many Busy Light Customers have started using the Leitner LH570. It comes with a built-in busy light!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH570 Wireless Office Headset
Leitner Headsets logo

Ready for a better headset?

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?