BusyBuddy & Busy Beacon Setup

Updated by Kamika Royal on Aug 16, 2024

Headsets.com BusyBuddy busy light button and jack map diagram
  1. Plug the power cord into the top of the Busy Buddy (or Beacon) box (this is the side that was 3 ports available). The power cord will plug into the wall or there is an option to plug into a computer
  2. Plug the lamp into the top of the Busy Buddy (or Beacon) box
  3. Remove the headsets connector cord from the handset or headset jack of the telephone. Now plug it into the bottom of the Busy Buddy (or Beacon) box. This is the side that has a tiny 0-9 white dial and there is only 1 phone port available
  4. Grab the 18 inch telephone cord that came with the Busy Buddy (or Beacon) and plug it into the top of the box. The other end will go into the handset or headset jack of the telephone (it all depends on what accessories the Customer has and if there is a headset button on the phone)
  5. Check the compatibility switches to make sure they are correct
  6. For the Busy Buddy the compat switches will be on the right hand side. Set them to 1 & 3
    For the Busy Beacon the compat switches will be on the right hand side. Set them to I & I

Time for a new headset? Many BusyBuddy users have switched to the Leitner LH570, which has a built-in busy light!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH570 Wireless Office Headset
Leitner Headsets logo

Ready for a better headset?

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?