If you would like some guidance finding your sound settings within your 3CX softphone please read below and/or look at the pictures at the bottom.
Once we have changed the settings within Windows (playback/recording) we can now proceed to looking for “Audio Options” in the softphone.
Once the are in “Audio Options” you will have the ability to choose your DECT headset under microphone and speaker.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
October 03, 2024
Your instructions are incomplete.
Speakers work on the laptop but not through the 3cx softphone.
I can’t find the audio settings anywhere. How do I get to the screens you show.
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Headset Answers replied:
We don’t have advanced tech support for the 3CX softphone outside of this article. We’re sorry about that! We’d recommend reaching out to your IT Team or to the folks that set up your 3CX for further troubleshooting if you’re not seeing the same screens that we have listed here.