Windows 11 Audio Settings

How to Set Your Speaker and Microphone Settings in Windows 11

1. Right-click on the speaker in the bottom right corner of your screen and select "Sound settings"

   

2. Scroll down to where it says "Choose where to play sound" and select the headset as your output device (Leitner wireless will usually have "Leitner Headset" in the title, like with the popular Leitner LH570, or they may say "DECT headset")

   

3. Now, scroll down to where it says "choose a device for speaking or recording" to choose your input device

   

Getting into the Sound Control Panel

The sound control panel allows you to set "Default" and "Default Communication" devices, as well as some other advanced settings. You may not need to go here, but just in case you do, here is how!

1. Right-click on the speaker icon in the bottom right corner of your screen and select "Sound settings."
2. Click "more sound settings" in the window that pops up. This will open a window with 4 tabs at the top: Playback, Recording, Sounds, and Communication.

• In both Playback and Recording, you can disable/enable devices or set them up as the "Default" or "Default Communication" devices.
• If something is set as the "Default" device and there are no other default devices, all sounds on your computer will go through that device.
• If you see something set as the "Default Communication" device, all communication sounds (Teams, Zoom, RingCentral, etc.) will go through that device. If you listen to music or watch YouTube, those sounds will go through the "Default" device. This can work to separate your softphone ring tone from your softphone call audio so you don't have to wear your headset all day to hear incoming calls.
• To make changes, simply right-click on the device you want to change and then pick the setting you need.

After this, no need to save, just exit out and the settings will save automatically!

If your Windows 11 settings don't look like the screen shots above, reach out ot your IT Team for further help with your sound settings!

Muhammad Huzaifa Latif

January 22, 2024

Hi,
After installing Windows 11, I attached my handsfree to my laptop. A popup shows regarding the Handsfree settings. I marked it not to show again and changed my output settings on that popup. After that, when I attached my handsfree, it connected, but the voice came from speakers(i think due to changing of setting).
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Headset Answers replied:
Since we’re unsure which headset you’re using, we may not have specific instructions for you. We’d recommend reaching out to your IT Team to make sure your computer’s sound settings are pointing toward your headset. They should be able to get you back up and running!

lanora

May 25, 2023

Do i need to active windows in order to choose my mic
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Headset Answers replied:
You should be able to select your microphone in your Windows audio settings without having to activate anything. If your headset is not showing up there, we’d recommend giving your IT Team a call to see if there is something they can troubleshoot what’s going on with your computer.

If you have a Leitner headset or a Sennheiser OfficeRunner, we might be able to help you out with a quick phone call to 1-800-432-3738.