If you are using a "U" series Yealink phone (T46U, T49U, etc.) with a Leitner USB EHS and it doesn't seem to be answering your calls remotely, the USB may be plugged into the wrong port!
We want the USB from the EHS cord to be plugged into the USB port near the wires, not the one behind the screen. Nothing bad will happen if you plug it in wrong, it just won't work!
If you want a full brush-up, here is our Leitner USB EHS setup article!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?