Which Softphones Have Call Control with Sennheiser Headsets?

Here are the current softphones that have call control with Sennheiser headsets (meaning you can answer calls from your headset):

These are subject to change (constantly), so here is a link to the complete, current list.

This applies to wireless, Bluetooth, and corded USB headsets that have the call control button.

Note: Some of these softphones require you to download Epos Connect. Click here for more information on how to do that.

Softphones that have call control with Windows + EPOS Connect

• 3CX Phone client v15 or higher** (we need to download 3CX Plugin for this one)
• 3CX Web Client v16
• Amazon Connect
• Avaya Equinox v3.2.2.2 or higher
• Avaya one-X Agent 2.5.58020.0 or higher
• Avaya one-X Communicator v5.2.0.14 or higher
• Avaya Communicator 2.1.0.69 or higher
• Cisco CUCI Lync v11.6 or higher
• Cisco IP Communicator version 8.6.2 or higher
• CounterPath X-Lite 4.9.8, Bria X 1.2 and Bria 4.8 or higher
• Genesys PureCloud
• Genesys Pure Workspace Desktop Edition v8.5.120.06 or higher
• Mitel MiCloud Telepo 4.8.0.3636 or higher
• Mitel MiCollab Desktop Client v8.0.3 or higher
• Mitel MiCollab Web Client v8.0.15 or higher
• Octopus NetPhone v10.30.2092.0 or higher
• Pascom UC client v17.09 or higher
• SwyxIt! v10.30.2114.0 or higher
• ShoreTel Communicator V14.2 or higher
• Zylinc Attendant Console ver. 6.0 u3
• Zylinc Contact Center ver. 6.0 u3
• Zylinc Service Center ver. 6.0 u3

Softphones that offer call control by just plugging the headset in. WINDOWS

This applies to wireless, Bluetooth, and corded USB headsets that have the call control button

• Alcatel-Lucent IP desktop vR11.0.66 or higher
• Alcatel-Lucent Opentouch conversation v2.3 or higher
• Amazon Chime v4.30 or higher
• Avaya Aura v7.0.2 or higher
• Avaya Communicator for Microsoft Lync v6.4.0.6 or higher
• Broadsoft UC One v21.0 or higher
• Cisco Jabber v11.0 or higher
• Innovaphone Software Phone v12r2
• Microsoft Teams v.1.2.00.22654
• Mitel MiVoice 2380/1580 v4.2.0.0 or higher
• NSoftphone Premium v8.0.0 or higher
• Samwin v7.2.0.1 or higher
• SAP CCtr v7.0 SP3 or higher
• Skype v6.3.x.x to 7.40.0.104
• Skype for Business 2015/2016
• Starface UCC V6.0.2.12 or higher
• Unify Circuit Web Client for Chrome v1.2.2002 or higher
• Unify Circuit Desktop Client for Windows v1.2.2002 or higher
• Unify OpenScape v7R1.47.14
• Zoom v4.5.4 or higher

Softphones that offer call control with Mac Computers

This applies to wireless, Bluetooth, and corded headsets that have the call control button

• Alcatel-Lucent Rainbow v1.55 or higher
• Amazon Chime v4.30 or higher
• Avaya Equinox v3.2.2.2 or higher (download EPOS Connect)
• Avaya Communicator for Microsoft Lync v6.4.0.6 or higher
• Cisco Jabber v11.7 or higher
• Counterpath X Lite 4.9.8 Bria x 1.2 and Bria v4.8 or higher (download EPOS Connect)
• Genesys PureCloud (download EPOS Connect)
• Microsoft Teams v1.2.00.22654
• Mitel MiCollab v8.0 or higher (download EPOS Connect)
• Mitel MiCloud Telepo v4.8.0.3636 or higher (download EPOS Connect)
• Skype v6.3.x.x tp 7.40.0.104
• Unify Circuit Web Client for Windows v1.2.2002 or higher
• Unify Circuit Web Client for Chrome v1.2.2002 or higher