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Lights Flickering On and Off with a Sennheiser Wireless Headset

Updated by Kamika Royal on Oct 24, 2024

If the lights on your Sennheiser wireless headset won't stay on constantly, that is the sign of a connectivity issue.

Here's what we'll see:

Headset is on the base, has normal battery lights, and a blue charging light on the headset. Then moments after you take it off the base or try to turn it on, all the lights turn off except for a red diamond in the center of the base.

Sometimes the lights will keep clicking off and on, but the headset never stays connected long enough to function properly.

What this means:

  • The headset and base or not on the same firmware version

OR

  • The unit is using an older firmware version

How to fix it:

A firmware update will get you back up and running.

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?