hello@headsets.com 1-800-HEADSETS (432-3738)

Wideband vs Narrowband - Sennheiser OfficeRunner

Updated by Hayden Everly on Mar 22, 2024

The OfficeRunner has the ability to work in Narrowband and Wideband. Most US Phones are Narrowband but the headset will work in either setting.

  • Wideband mode: the headset has up to 8 hours of talk time, typically a longer range, and will sound better on phone calls and the computer mode. Wideband mode provides a stronger link with the mic, which decreases the battery life
  • Narrowband mode: the headset has up to 12 hours of talk time but may get a slightly reduced range. Narrowband is sufficient in most office environments. If they are having a range or static issue, you can always adjust the settings

Wideband/Narrowband is DIP SWITCH 5 on the base.

Sennheiser OfficeRunner dip switch setting map diagram
  • UP = Wideband
  • Down = Narrowband


Time for a new headset?

Many Sennheiser Customers have switched to the Leitner LH270!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH570 Wireless Office Headset
Leitner Headsets logo

Ready for a better headset?

Try it RISK FREE for 365 days

Related Articles

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?