1) Make sure the green light on top of the base is off (old mic may still be connected which will impair the process). If the green light is on, press the talk button on the old mic to turn it off.
2) Try holding the minus button on the base for 5 seconds or until the red light flashes (this will turn off “multi-shift pairing” and reset the base).
3) Try holding down the plus button on the base for 5 seconds or until the red light flashes to begin the “multi-shift pairing” (New Mic Resync) process again.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?