So you have a red diamond, a full battery, and no extra headsets to do the cool switch trick? Try this:
If we’ve done the Dimple Reset and it’s still Red on the base and full charge lights:
1) Disconnect the power cord from the base.
2) Remove headset from base.
3) Press and hold both the power and mute button on the headset to place it into pairing mode – headset light flashes red/blue. (Do this while the power cord is still out!)
4) Release buttons and place the headset back on the base.
5) Once back on the base, immediately reconnect power cord.
6) Once the power cord is reconnected, the mic sync should complete, and the red light is now gone.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?