My RCA Phone Says "Inhibited"

Updated on Mar 1, 2024

Note: We don't sell phones, thus do not know much about this RCA phone aside from what is already outlined in this article.

If you're using a headset with an RCA 2524RE-1 phone (and this may also apply to model numbers close to that one as they are from the same series) and the phone screen says INHIBITED it may make it difficult to use with a wireless or corded headset.

Here’s what you can try to clear this message:

RCA phone with inhibited error message preventing headset use
  • Unplug the phone line from the wall.
  • Push the phone cords all the way into the phone.
  • Plug the cords back in.

If you are still getting the INHIBITED message after that, make sure your headset is not plugged into the handset jack while you're trying to use the headset button on the phone. This won't work and will often cause the INHIBITED message.

To use your headset button, you’ll need a 2.5mm adaptor for your headset (or headset base) so that you can plug it into the rounded headset jack on the side of the phone. We have several 2.5mm headset adapters available! If you need help selecting the right one, just give us a call at 1-800-432-3738.

Time for a new headset?

Many RCA phone users have made the switch to the Leitner LH570, which works with the Male 2.5mm to Male RJ9 adapter cable.

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
Leitner Headsets logo

Ready for a better headset?

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?