My Headset Cuts Out With Skype? Please Help?

Updated by Hayden Everly on Feb 14, 2023

If you’re experiencing mic audio cutting in and out while you’re on Skype, it might be coming from a Skype setting. Here’s how to adjust it:


1) In Skype go to your Audio and Video Settings. *In Skype for Business this may be called “Audio Devices”

2) Un-check the “Automatically Adjust Microphone Settings” in Skype for Business they may be called “Stereo Audio Playback”


This should fix it BUT...

If you’re still having trouble with sound cutting out...

1) Go back to the Audio and Video Settings in Skype

2) Lower the microphone volume in Skype by sliding the bar to about 50%


Last but not least, if it’s STILL happening...

1) Go to your sound settings in Windows by right-clicking on the speaker icon on the bottom right corner of your screen

2) Select Recording Devices

3) In the Recording tab, right-click on the headset and go to Properties

4) Select the Levels tab. Slide the microphone volume level down a bit, 75% or lower


Skype on, my friends. Skype on!



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Many Skype users have switched to the Leitner LH270!

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This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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