Location of Phone Make & Model Numbers

The model information on the back/bottom of your phone can be hard to read or even find, so we made this article to point them out for you!

Aastra/Mitel: Most model numbers are in the top right of the phone on the front. Can also be found on the sticker on the back above the first barcode.

Avaya/Merlin: Most model numbers will be found under the handset, as well as on the back of the phone in a couple of locations.

AT&T/Lucent/ Avaya Partner MLS: Top Right Corner

Cisco IP: Usually on top, above the display screen

NEC: On top, above the display screen. If not there, on the back/bottom of the phone

Nortel/Meridian: Underneath the phone, towards the bottom

Panasonic: Usually in the top right corner of the phone. If not, it will be on the back/bottom of the phone base

Polycom: Usually on the bottom of the phone, most model numbers start with VVX (victor, victor, x-ray, not "W") or Soundpoint IP. You can also find Polycom model numbers using the settings on your phone!

Shoretel: Most model numbers are on the front of the phone, bottom right

Toshiba: Underneath the phone

Vodavi: Upper right corner

Yealink: Under the phone on the sticker. All Yealink phone models start with SIP

Zultys: Front of the phone, top right. All Zultys models start with ZIP