When this happens, the headset is trying to tell us that the base thinks that there is no battery in the headset. Now, this can mean a few things: the battery is not in there, it is in backward, or there is some error in the connection between the headset and battery.
To fix this up, try an Leitner wireless reset, making sure the battery is going in the right way. For good measure, you can push the battery in a little bit harder, which can sometimes force it to make contact with the metal prongs and get into pairing mode.
If this doesn't work, there may be a problem with the headset itself. So, please give us a call at 1-800-HEADSETS (432-3738) and we'll be happy to lend some extra help!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?