Updated by Kamika Royal on Sep 10, 2024
If you want to increase or decrease the sounds of people talking to you, you will want to change the speaker volume on the headset itself.
Note: Headset will need to be turned on for this to work.
To increase speaker volume: Click the volume up button above where the microphone connects to the headset.
To decrease speaker volume: Click the volume down button below where the microphone connects to the headset.
To mute the microphone: Press and hold either the volume up or volume down button for 1 second. You will hear a double beep and the FocusLight on the headset & base will turn purple. Do the same thing to re-enable the microphone, which will give you a single beep and the FocusLight on the headset will go back to solid blue.
While muted, you will hear a beep every 5 minutes to remind you that it is muted.
If you want to increase or decrease your speaking volume, we will be looking under the Premium Plus charging base! There isn't a way to change the microphone volume on Leitner Dongle headsets, either on the headsets themselves or through the PC/Mac/Tablet settings. Sorry!
Note: Headset will need to be turned on for this to work.
Toincrease microphone volume: Press the "+" button
To decrease microphone volume: Press the "-" button
It's really that simple!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?