Try removing the previously paired headset from the remote, and then pairing again. With a new or replacement headset, the previously paired headset must be removed from the remote before pairing the new one. With the remote:
1) Enter Menu
2) Scroll to Initial Setup (press on “up” arrow to jump to bottom of list), then select
3) Scroll to Headset/Base (press on “up” arrow to jump to bottom of list), then select
4) Select Pair New Headset
5) Select Remove Headset
6) Select Delete to remove previous headset
7) Select Pair Headset to pair new headset
8) Put new headset into pairing mode and go from there!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?