How do I Reset my CS50/CS55, CS70/CS70N Microphone?

Updated by Kamika Royal on Mar 1, 2024

Here's how to reset a microphone on one of the older Plantronics wireless headsets (all now discontinued):

This procedure is performed with the headset out of the base.

  1. Press the silver middle button and both the (+) and (-) volume buttons on the microphone for 5 seconds.
  2. When the orange or white talk indicator light in the middle of the headset blinks, release all the buttons.
  3. Press the silver middle button on the headset. The orange talk indicator light will blink briefly to indicate the headset is back to normal operation mode.
  4. Disconnect the power adapter from the base for 5 seconds.
  5. Reconnect the power cable.
  6. Test out your headset!

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?