In JUNE 2009, Plantronics made a change to the DCA power cord for S12 and T20 bases. This is important to know because they are not interchangeable. Plantronics changed the S12/T20 DCA and its connection on the base. This means that:
- Old DCA’s will not fit New S12/S11/S10/T20 bases
- New DCA’s will not fit Old S12/S11/S10/T20 bases
In order to make sure you get the correct DCA for the S12/S11/S10/T20 the Customer has, It is extremely important to check the part number on the plug you currently have for your base. (If DCA is missing, check date code underneath base)
NEW Plantronics S12/S11/S10/T20 Adapter: (same as AP15 adapter)
Input: AC 100-240V~50/60Hz 0.2A
Output: DC 9.0V 500mA
Part Number: 80089-05 (P/N on plug - 77391-01)
CLASSIC Plantronics S12/S11/S10/T20 Adapter:
Input: AC 120V 60Hz 5w
Output: DC9V 300mA
Direct Plug in Class 2 Transformer
Part Number: 73079-01 (P/N on plug - 45561-03)
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?