Computer Headset Setup

Updated by Kamika Royal on Feb 7, 2024

Set up with Windows 11:

  1. Right-click on the speaker in the bottom right corner of your screen and select "Sound settings"
  2. Select the headset under the Input and Output sections

Set up with Windows 10:

  1. Connect your headset into the computer
  2. Right click on the speaker located in the bottom right-hand corner of your screen and select “Sounds”
  3. Under the playback and recording tab ensure the headset is set as default device (it should have a green checkmark next to it). Make sure all other devices say “disabled” or “not plugged in”
    1. For Leitner, it will say "DECT Headset" or "Leitner Headset" and Sennheiser wireless will be "Sennheiser DECT" or something similar, etc.
  4. If any devices say “ready” we want to right click and hit disable
  5. For Leitner corded ensure the compat is on 2 & 3
    Windows sound control panel playback tab
Mac set up:
  1. Go to “System Preferences”
  2. Then select "Sound"
  3. Select the correct headset from the dropdown menu for both Input and Output
    1. Leitner will be listed as "DECT Headset" or "Leitner Headset" and Sennheiser wireless will be "Sennheiser DECT" or something very similar, etc.
  4. Slide the sliders so that they are turned on!
Mac computer headset speaker and mic settings

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
Leitner Headsets logo

Ready for a better headset?

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?