How do I change the battery on my MB Pro 2?

Updated by Hayden Everly on Nov 6, 2024

Sennheiser MB Pro2 Wireless dual-ear Bluetooth headset

The battery is located behind the speaker without the microphone boom. It can be a bit tricky to get to, so here are some instructions to help you out!


If you're more of a visual learner, try the Sennheiser DW Pro2 (and MB Pro2) Battery Replacement Video

Removing the battery on the Sennheiser MB Pro 2
  1. Remove the ear cushion. The cushion has padding and a plastic plate that snaps off or on. You can fit the plastic ear plate back into the cushion if you accidentally separate them. Make sure shiny black circle on ear plate is facing out before cushion is attached to the headset
Senneider MB Pro2 inside battery compartment
  1. Once the cushion is removed, you will see a latch that releases the battery door on the opposite side. You will need to flick the latch up towards the headband to remove it
  2. Once you’ve pressed the latch, the battery door with the Sennheiser symbol on it can be removed. The door is on the opposite side of the speaker, One end of the door has a long tab (used for the latch). When you put the door back on, make sure that the latch tab is towards the bottom away from the headband
Sennheiser MB Pro2 battery removal instructions diagram
  1. With the door removed you can see the battery. The white coupling where the wires meet the speaker is kind of difficult to get to
  2. Putting the battery back in, you want the metal lines on the coupling to be facing down away from the headband. With the battery back in, the door should snap back on easily.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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