Updated by Kamika Royal on Sep 17, 2024
Premium Plus & Premium Dongle headsets enter sleep mode when they've been disconnected from a base or dongle for 5 minutes or more. If you see the headset FocusLight flashing red, this might be the reason.
There are 2 scenarios where we'll see sleep mode take effect:
Getting out of Sleep Mode:
If we disconnect the power from the base, the headset will flash red for five minutes before going into sleep mode. Right at the 5-minute mark, your headset will flash blue a few times as it is going to sleep.
Getting out of sleep mode:
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?